The light changed from flashing to regular,but it still fails to connect?

Dear user, we are sorry for your inconvenience. This situation may occur for the following reasons:

  • Please confirm that the Wi-Fi password you entered during network configuration is correct.
  • Please keep the distance to the router during the network configuration (within 1 ~ 5 meters, there must be no metal spacers in the middle)
  • The smart device that your router's CPU can load has reached the upper limit. Please disconnect some devices and try again.
  • The device does not reset after the network configuration fails. You can try the network configuration again after the device is reset.